Roadside Assistance

Mercedes-Benz Roadside Assistance in West Covina, CA

Roadside Rescue: On-Call 24/7/365
Assistance when you need it most--that's what Mercedes-Benz Roadside Assistance offers. Whether you need a flat tire replaced or a battery jump-start, Mercedes-Benz Roadside Assistance will be there for you. If you are driving an eligible Mercedes-Benz vehicle and require assistance, simply contact Roadside Assistance by dialing the 800 number, utilizing the mobile app, or, if you have mbrace®, press the Wrench button. Before you know it, Mercedes-Benz personnel will be on their way to assist you at no charge.

In addition to providing tire replacements, jump-starting batteries, and providing emergency fuel, Mercedes-Benz Roadside Assistance also can arrange for your vehicle to be towed to the nearest Mercedes-Benz dealer at no charge in the event of an accident or mechanical issue. Your Mercedes-Benz vehicle will be handled with care and repaired using only genuine Mercedes-Benz parts. For a complete list of Mercedes-Benz Certified Collision Centers, click here.

To download the Mercedes-Benz Roadside Assistance mobile app for both iPhone and Android, click the corresponding button below:

Sign & Drive
For basic assistance, such as a flat tire, dead battery, or running out of fuel, you can utilize the Mercedes-Benz 24-Hour Roadside Assistance Program to help you out when you need it the most*.

Mercedes-Benz Roadside Assistance towing

Is your Mercedes-Benz vehicle experiencing mechanical issues? If so, we will provide assistance and make sure it is towed to the nearest Mercedes-Benz Certified Collision Center**.

Mercedes-Benz Roadside Assistance other repairs

Other Repairs
In the event that a technician is called upon for further repairs beyond the complimentary services, and the repair is not covered under any Mercedes-Benz warranty, service and parts charges may be assessed.

Trip Interruption
If vehicle issues have caused you to miss a part of your trip and your Mercedes-Benz is still covered under warranty, you can take advantage of Trip Interruption, which provides reimbursement for documented expenditures, including accommodations and meals, under these conditions:

The breakdown occurs more than 100 miles from your home.
The problem is covered by warranty and renders the vehicle inoperable or unsafe.
Your vehicle remains overnight at an authorized Mercedes-Benz dealership while repairs are being performed.
A Mercedes-Benz dealer will reimburse up to $300 per night*** for documented lodging, food, and related travel expenses for a maximum of three consecutive nights from when your vehicle was initially disabled.

To learn more about Roadside Assistance, speak to one of our knowledgeable Service Advisers or click here.

*** All Trip Interruption claims and documentation must be presented to and approved by an authorized Mercedes-Benz dealership. Please see the service department at your local dealer for details.
Mercedes-Benzof West Covina

1829 E. Garvey Avenue North
Directions West Covina, CA 91791

  • Sales: (866) 293-7065
  • Service: (866) 240-5730
  • Parts: (866) 917-7457